Theft high? Lots of technical issues? I’m shocked.
As a solution that was never meant to help anything but the retailers’ bottom lines, I’m not mad at all. I remember plenty of people thought they’ll see some of those savings on the store shelves when self-checkouts were introduced. 🤭 Then again plenty of people thought Uber would bring a new era of cheap car rides too.
“Unexpected item in bagging area”
WHAT ARE YOU TALKING ABOUT, ALL ITEMS SHOULD BE EXPECTED
Only when you put the Spanish Inquisition.
There is a new poster on the till at my local superstore. It breaks down cost of shopping and show profit as only 3% of the total bill.
They earned 2 billion in profit, so that is still far too much, especially when they are taking it from the pocketbooks of those who can least afford it.
In stores where there’s a wild variance in the size and quantity of items people might bring to the checkouts, it’s probably best to have cashiers. It’s nice to have both options at smaller stores though. Maybe they can keep some “express” self-checkouts for people with smaller purchases (in either/both size and quantity).
I certainly miss self checkouts. They were always faster, and I never had significant problems with the.
Losing self checkout at the grocery store has been especially painful. It was so much more efficient to grab items from my cart and pack them directly, the extra step of passing them through a cashier causes me to forget what items I haven’t bagged yet, and makes it that much harder to group items while I’m checking out, which then makes it a little harder when unloading at home. That one change has added 15-20 minutes extra overall time commitment to any large grocery run, and I’m pretty bitter about it
This is the best summary I could come up with:
After Dwayne Ouelette took over the Canadian Tire in North Bay, Ont., last year, he decided to buck the trend and ditch the store’s four self-checkout machines — which had been there for a decade.
When self-checkouts began their rise to prominence about a decade ago, they were seen as a way for retailers to cut labour costs and speed up the checkout process.
And a new survey commissioned by U.S. personal finance website LendingTree found that out of 2,000 Americans polled online last month, 15 per cent admitted to stealing at self-checkout.
Back at Canadian Tire in North Bay, general manager Derek Shogren says self-checkout theft is an issue, but that it was only a small part of why the store ditched its machines.
The general manager of the Canadian Tire in Mississauga that removed its four self-checkouts earlier this year told CBC News that theft and customer preference were factors in its decision.
In England, Booths managing director Nigel Murray told the BBC that self-checkout was ill-suited for the supermarket because it sells numerous unpackaged items that don’t have scannable barcodes.
The original article contains 929 words, the summary contains 180 words. Saved 81%. I’m a bot and I’m open source!
