• @abk16@lemmy.world
    3•9 months ago

    I wonder if there could exist a solution for services like these, but decentralized, as to cut out the greedy middleman as much as possible. I mean, lemmy sort of is the application of this concept. Sure, there’s still costs with running servers etc., but the protocol regulates much of the interaction.

    • @deathbird@mander.xyz
      2•9 months ago

      The company (Uber, Instacart, etc) is basically:

      1. An app for drivers/shoppers.
      2. An app for consumers.
      3. The servers to facilitate communication.
      4. A subcontracted call center in India for support and customer service.
      5. A third-party payroll processor.
      6. A handful of administrative people and techs to keep it running. Plus some shareholders to take the money.

      So not counting drivers and contracted services, it’s practically a small business. Seems easy enough to emulate.