I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

  • @Syndic@feddit.de
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    1387 months ago

    Nah, it’s just a old school chat bot following a predefined flow chart. And in this flowchart someone implemented an improper email check.

    It’s pretty much the same as if there was just a website with an email field which then complains about a non valid email which in fact is very valid. And this is pretty common, the official email definition isn’t even properly followed by most mail providers (long video but pretty funny and interesting if you’re interested in the topic).

    • @dan@upvote.au
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      7 months ago

      You can use symbols like [ ] . { } ~ = | $ in the local-part (bit before the @) of email addresses. They’re all perfectly valid but a lot of email validators reject them. You can even use spaces as long as it’s using quotation marks, like

      "hello world"@example.com
      

      A lot of validators try to do too much. Just strip spaces from the start and end, look for an @ and a ., and send an email to it to validate it. You don’t really care if the email address looks valid; you just care whether it can actually receive email, so that’s what you should be testing for.

      • @itsralC@lemm.ee
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        157 months ago

        Not even a dot: TLDs are valid email domains. joe@google is a correct address.

        • @RubberElectrons@lemmy.world
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          17 months ago

          Mmm… That doesn’t seem right, it’s usually gotta be fully expanded to at least a particular A record/MX.

          How would you tie the tld itself to an MX?

          • @TwitchingCheese@lemmy.world
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            127 months ago

            TLD is just another DNS layer, try an SOA or NS lookup for “com.” those are obviously hosted somewhere. Hell the “.” at the end is even another layer with the root nameservers. You’d probably trip up a bunch of systems that filter on common convention rather than the actual RFC, but you could do it.

            • @RubberElectrons@lemmy.world
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              27 months ago

              How the hell were the original rfc designers so creative as to result in such a flexible system?? It’s gets crazier the more you look at it.

              • @PoolloverNathan@programming.dev
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                57 months ago

                It makes the system as a whole simpler. Your computer only needs to remember one root DNS server (although most computers allow setting 4 for redundancy) as opposed to one DNS server for each TLD, and it also makes adding TLDs easier.

        • @PoolloverNathan@programming.dev
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          17 months ago

          A lot of providers support plus‑aliasing, although it‌’‌s usually in a company‌’‌s best interest to block plus‑aliases.

          • @dan@upvote.au
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            17 months ago

            + symbols aren’t always used for aliasing though, and companies that strip them out can break the email address. There’s no guarantee that dan+foo@example.com is the same person as dan@example.com.

            I have a catchall domain and used to use email addresses like shopping+amazon@example.com with a Sieve rule to filter it into a “shopping” folder, but these days I just do amazon@example.com without the category or filtering.

      • @tomi000@lemmy.world
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        17 months ago

        Yea but most of the time its more important to block code injection than to have the last promille of valid mail adresses be accepted.

        • @dan@upvote.au
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          57 months ago

          You’re not going to get code injection via an email address field. Just make sure you’re using prepared statements (if you’re using a SQL database) and that you properly escape the email if you output it to a HTML page.

    • @Malfeasant@lemm.ee
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      117 months ago

      interesting if you’re interested in the topic

      The first rule of tautology club is the first rule of tautology club.

    • @lud@lemm.ee
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      7 months ago

      Yeah that video is great. My favourite part is the Russian post address thing.

      He has a lot of interesting and funny talks like that.

    • @sacbuntchris@lemmy.worldOP
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      17 months ago

      The problem is their website also implemented an invalid email check when I try to login which is what got me to this point

    • @force@lemmy.world
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      7 months ago

      Nah, it’s just a old school chat bot following a predefined flow chart.

      yes but that would be an AI still

        • @force@lemmy.world
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          7 months ago

          Yeah mate you’re talking out of your ass. A bunch of if statements can, in fact, constitute an AI depending on the context. You don’t know what you’re talking about, stop trying to pretend you do.

          AI is a broad concept, a pathfinding algorithm can be considered AI, a machine learning image generator can be considered AI, a shitty chatbot with predefined responses (like this one) can be considered AI. Reducing something to a stupid sentence like “just a bunch of if statements” to try to make it seem absurd is. I can reduce something like ChatGPT the same way and it’d be pretty much as accurate as your take.

          You can draw any AI as a predefined flowchart, that’s literally the point, they just make decisions based off of data. Large NLP algorithms like ChatGPT are no exception, they’re just very large involving incomparably heavier mathematics.

          Here is a good stackoverflow answer to it that actually gives credible sources (including from the people who pioneered AI themselves): https://stackoverflow.com/a/54793198

          AI is very broad. You can use many different definitions of varying specificity to describe AI which can all be correct, even a shitty chatbot counts as AI despite being so basic. There’s no bottom limit for the complexity of AI.

          • @stom@lemmy.world
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            -17 months ago

            Selecting a canned-text response based on simple keywords is a long way from AI, and it’s foolish to equivocate the two of them.

            Also, chill tf out, and don’t be so aggressively presumptious. I have enough experience with the topics in question to point out how misleading this statement is.

            • @force@lemmy.world
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              7 months ago

              I suppose you didn’t click the link I sent – either that, or you think you know better than some of the leading figures in the field of AI… it’s not “a long way from AI”, it IS AI in its design and its purpose. It’s misleading to assert that it isn’t AI because it doesn’t meet your arbitrary complexity standard.

              I doubt you have any relavant experience in AI research or engineering based off of how you treat the concept of AI and even data science in general here… boiling the bot down to “just a series of if statements” – and then implying that lack of complexity makes it not an AI – is extremely naïve and is itself misleading, you can do that for anything, every program is ultimately just a bunch of if-else/goto and simple math operations. It’s just an attempt to conceptually reduce it so much that it seems absurd that it could be in the same category as more advanced AI. Despite the name, AI doesn’t have to meet some bar for “smartness”, it’s a ridiculously broad term and any program intended to mimic human behaviour falls under AI (no matter how poorly it does it).

              You confidently and rudely/condescendingly asserted something that is very blatantly ignorant of the subject of AI, I find it reasonable for me to assume that you had no idea what you were talking about, and I find it reasonable to very plainly call you out.

              Also you misused “equivocate”… it’s not a word used to compare two things, it means using double speak/speaking evasively, “to equivocate the two [AI vs. chatbots]” doesn’t mean anything. Did you mean “equate”?

      • ChaoticNeutralCzech
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        147 months ago

        Even “algorithm”, you could say! The text adventure game I made in BASIC when I was 14 is going to blow your mind. It is 100% artificial and uses logic (IF statements), hence AI!