darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 3 years agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square17linkfedilinkarrow-up1283arrow-down13cross-posted to: technology@lemmy.worldtechnology@lemmy.worldhackernews@lemmy.smeargle.fans
arrow-up1280arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 3 years agomessage-square17linkfedilinkcross-posted to: technology@lemmy.worldtechnology@lemmy.worldhackernews@lemmy.smeargle.fans
minus-squareveee@lemmy.calinkfedilinkEnglisharrow-up18·3 years agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.