Highlights include Sliding Sync (instant login/launch/sync), Native OIDC (industry-standard authentication), Native Group VoIP (end-to-end encrypted large-scale voice & video conferencing) and Faster Joins (lazy-loading room state when your server joins a room).
I mean, they haven’t had that much trouble. Last I checked they had portions of the French and German governments using Matrix as a secure messenger. (To be fair, those both came after the rename.)
In the meantime the French dropped them
Their main competitor in the open-source, self-hosted space is Mattermost, which has a much more business-oriented solution, so there’s that as well.
And XMPP, used by the German police and NATO