I got banned for a day. There was zero communication about it. I simply could not log in any more without any prior warning or any information about what was going on, or about the reason for the ban. This seems like a pretty bad practice because it wont give the user any chance of knowing what they did wrong and how to change their behavior to avoid breaking the same rule again in the future. Even now with my account unbanned, the modlog does not tell me any of those things. I think it is essential to let anyone who gets banned know:

  • Why they were banned, including which rules they broke and in which statements/comments/posts they did so and how, to enable people to actually improve their behavior. Otherwise banning is pointless because users will just make a new account on another instance without changing their behavior

  • That they were banned, I was super confused when I just couldnt log in any more suddenly

  • For how long they were banned, I only found out about the duration of my ban by checking the modlog

  • Who banned them, to make a conversation possible and also to make sure some admins/mods don´t abuse their privilege

It would also make sense to have a warning/strike system in place so people don´t just suddenly get banned without ever knowing they did something wrong

  • Quinten@lemmy.worldEnglish
    2·
    1 year ago

    Yeah, if mod/admin does not fill in a reason it does not show indeed. But overall, it is supposed to show why the ban is issued.

    We want all moderators and all admins to fill in a reason, also for later reference. I will make sure we will bring it to the attention of the (new) mods again. :)

    • Nakedmole@lemmy.worldOP
      2·
      1 year ago

      At best make it mandatory to fill in a reason when banning someone. Can you as an admin also not see who banned me?

      • Quinten@lemmy.worldEnglish
        2·
        1 year ago

        Yes it indeed should.

        We as admin can see who banned you. That’s why we introduced our internal appeal system where a different admin handles your case once submitted.

        • Nakedmole@lemmy.worldOP
          2·
          1 year ago

          Then I would ask you to ask the admin who banned me what they banned me for and why they did it so that all my art uploads on !eurographicnovels@lemm.ee where deleted.

          I have never heard or seen any of that appeal system you are talking about, where do I find the appeal button?