Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
I had to pay a small medical bill once and everytime I called it would take me to an answering machine after 2 or 3 minutes. They would call back after 1 or 2 hours and by that time I’m usually at work so I couldn’t answer my phone since I’m driving. I just ended up giving up and stopped trying to pay it. IDK what happened to it.