Design Thinking in itself is a okay tool. But it’s just a tool and you need more knowlegde to actually design and make proper applications. Know the usecases, know how to code, know the limitation/complications and most of all talk to your developers. The article itself is a bit of a rant, but I understand the frustrations. You’re not going to make it solely with Design Thinking and that’s the main issue here.
I’ve an issue where sometimes Plex forgets the progress of (long) audiobooks. Is there something I can do in terms of file format or settings?