• Hot Saucerman@lemmy.ml
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    1 year ago

    I think this has less to do with Microsoft and more to do with the average human has no interest in learning something that only passively helps them.

    I only know a handful of things about working on an automobile, while my father could practically take one apart and put it back together wholesale.

    I can take apart a computer and put it back together wholesale, but I’m lost on an internal combustion engine.

    I pay someone with expertise to handle the engine, because I’ve spent my time learning other things.

    Look, unless the people you’re talking about are doing tech jobs, there isn’t a reason for them to learn the depths of it, just like there isn’t a reason for them to learn the depths of how their car works. Both a car and a computer are tools, and those tools are made to be used by people who may not know the depths of the internal workings of either.

    This post feels like elitism and gatekeeping to me, as someone who thinks Windows sucks and prefers Linux. The idea that it’s the OS that is “holding people back” and not that those people might have more important things to do with their time than dedicate half their life to an operating system is absurd. If someone spends 20 years becoming a doctor, I’m not going to act like they’re a dumbass because they don’t know everything about fucking computers.

    People don’t want to learn more because for most people not knowing more doesn’t impact their fucking life. Just like me not knowing more about my car doesn’t generally impact my fucking life. Because I’ve never had trouble finding someone to pay to fix it for me.

    Surprise, we’re the people who are paid to fix computers for the people who are just using them as simple tools. Maybe we shouldn’t be so upset about that.

    Also, last but not least, Android is a strain of Linux and it suffers from all the same issues listed above as Windows. Acting like you couldn’t pull the same bullshit in Linux if you wanted to is kind of a joke, because it’s already been done with Android.

    All the ad infested bullshit we all hate about Windows 10 and 11? Blame Linux-based Android.


    EDIT: Also, personal opinion, if we’re talking about which CLI is easier to learn and use. Microsoft has made great strides with Powershell being easy and accessible to people who haven’t faced a command line environment before. The things that make its command line better than Linux’s are two things, and only two things. (I hate that it’s object oriented instead of text oriented, Powershell has a lot of bad things, too)

    First, human-readable commands whose names describe what the command does in a verb-noun format. This means instead of Linux with some very, very obscurely named commands that are not descriptive and you just have to sort of memorize, you can just sort of remember because the name is human readable.

    Secondly, the get-command command is huge because it allows me to search these verb-noun names for the command I’m looking for. On Linux, if I don’t know the specific command, I have to search the internet, because there isn’t a built-in tool that will give me an idea of what each command does and allows me to search for them through a filter. Once you find a command you think might work, it has the get-help command which produces something similar to a Man page.

    Linux has Man pages, but because there is no rhyme or reason to how any commands are named, it’s not very easy to find the command you’re looking for if you don’t already know the command. On Windows, if I know what the command does I may already have enough information to find the command using get-command instead of having to turn to Google and be like “what command do I use if I am trying to do X?”

    So if we’re talking about the superiorly designed command line that’s easier for first time users. Powershell is where it’s at. Because Linux is a confusing fucking mess of 30 years of random decisions by lone programmers. Literally the only reason I know commands in Linux CLI is because I had to memorize them. I don’t do so much memorizing Powershell commands. If Linux was being built from scratch today, I’d practically demand a similar naming convention system to make it easier to understand what the fuck commands do.

    • snooggums@kbin.social
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      1 year ago

      As someone who knows how to take apart and put back together both computers a day cars, your post is 100% accurate in explaining why people might not want to spend the time to learn something they have no interest in and do rarely.

      • MigratingtoLemmy@lemmy.world
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        1 year ago

        Hey, I don’t know anything about cars.

        I wanted to ask: what could happen, in theory, if I simply unplugged the SIM/eSIM/radio transmission chip in my car?

        • snooggums@kbin.social
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          1 year ago

          In general unplugging anything in a car means that thing stops working, and unplugging parts of the radio makes the radio stop working. Beyond that it would depend on the car maker as whether it would just make some features stop working or a whole system requires it to be there to save data and settings.

        • rikonium@discuss.tchncs.de
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          1 year ago

          Results may vary but you can always plug it back in after testing.

          Toyota’s have no negative effects beyond obviously no cellular functions and the microphone ceasing to work.

          I recommend figuring out what the opt-out procedure is too. If I ended up with a Toyota, calling in via the SOS button will start the process of disconnecting the system.

          Also note that some may have 3G radios, etc. which are already defunct.

          Edit: Fixed typo

          • nilloc@discuss.tchncs.de
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            1 year ago

            It’s easy to take a car apart and end up with a computer (at least in cars from the last 30 years or so.

            The trouble is putting them back together (I started on computers, and now take apart and put back together cars too).

    • highduc@lemmy.ml
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      1 year ago

      Regarding the Android bit, it’s so cancerous because everything is locked down and users have no control over the OS. They don’t have admin rights on their own device. Nothing to do with Linux, that’s jus the kernel. Android + GNU utils & root access would be completely different.
      People shit on the GNU/Linux meme, but Android actually proves that just the Linux kernel can be put in an OS that’s just as hostile to the user as anything proprietary.

      • Skimmer@lemmy.zip
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        1 year ago

        Not having root is done on Android for some very good security reasons to be fair, it opens up a giant attack surface and risk for all kinds of malware and nasty stuff to take advantage of. I don’t think it’s done completely in malice as you think. Its a very important part of the app sandbox and Android’s security model at large.

        With that said, I do think that people should have the option to root if they want to, I’m not a fan of OEMs like Samsung and whoever else purposely preventing people from rooting at all costs. I think people should be able to do whatever they want with their own device, root just certainly shouldn’t be the default, and users should be aware of the risks if they choose to use it. But I do think it should be a possibility for those who really do wish to do so.

        With Android, it all just comes down to the OEM and variant of it that you’re stuck with. As a whole, I think its an amazing project and OS, though unfortunately Google, and especially OEMs, tend to make a lot of bad choices. It’s similar to Linux as a whole in that aspect. You’ve got options like ChromeOS which are a nightmare for privacy and user freedom any way you look at them, but then you’ve got your traditional distros like Debian, Arch, Fedora, etc, which are the exact opposite. Its an important distinction.

        • RagingNerdoholic@lemmy.ca
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          1 year ago

          To be more fair, it should be way easier to use root on Android than it currently is, and it could be done without compromising security.

          Like, I shouldn’t have to dig through mountains of unofficial documentation from weird sources, only to the find that, whoopsie, this method doesn’t work for your particular submodel of phone, you have to take this ultra-specific path that’s prone to issues and may not work. Oh, and make sure you backup your entire device, because rooting will wipe it and now you have to spend your entire fucking day restoring everything.

          Like, just give me the option to enable root access somewhere in the developer settings. It can even be an obscure (but simple) process like it is to enable developer settings in the first place by tapping “about” a dozen times or something. Put up a half dozen warnings explaining why it’s “dangerous” for mortals to enable root for all I care, just make it work.

          • CalcProgrammer1@lemmy.ml
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            1 year ago

            I’m OK with root not being available by default as long as the bootloader remains unlockable. This is bigger than root. I own the hardware so I should be able to use it for whatever OS I desire. If the bootloader is unlockable then I can flash a root package myself. This is fine. If the bootloader is unlockable then I can install non-Android Linux if I desire.

          • Skimmer@lemmy.zip
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            1 year ago

            I’m not sure if it could be done without at least compromising security to some extent (at least in Android’s current state, but maybe that could be changed or worked around in the future), but yeah, overall I do agree, that’s what I was trying to get at. I definitely support there being an official and easier method to root on Android, as long as it isn’t the default, and as long as the risks are clearly explained. People should certainly be able to do whatever they want with their own devices, it is unfortunate, and definitely an overstep from Google and OEMs.

    • seitanic@lemmy.sdf.orgOP
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      1 year ago

      This post feels like elitism and gatekeeping to me, as someone who thinks Windows sucks and prefers Linux.

      I think it’s the opposite. There are, of course, Linux elitists, but they don’t want normies using Linux. They love to talk about how Linux isn’t ready for mainstream usage, and it’s so difficult and only super-smart people like them can use it. They’re like those hipsters that don’t want their favorite band to become popular because then they wouldn’t be underground and cool to listen to anymore. If ordinary folks were using Linux, then they wouldn’t feel so smart and special.

      It is gatekeeping and elitist to say that Linux is hard to use, you wouldn’t understand it, and you should stay on Windows.

      People don’t want to learn more because for most people not knowing more doesn’t impact their fucking life. Just like me not knowing more about my car doesn’t generally impact my fucking life. Because I’ve never had trouble finding someone to pay to fix it for me.

      Surprise, we’re the people who are paid to fix computers for the people who are just using them as simple tools. Maybe we shouldn’t be so upset about that.

      It isn’t about every computer user becoming a computer engineer. It’s about learned helplessness. It’s about being afraid to try anything new, even something that’s only slightly different.

      To use the car analogy, it’s like somebody who will only drive Fords, and is terrified of the prospect of getting behind the wheel of a car made by any other manufacturer.

      • Hot Saucerman@lemmy.ml
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        1 year ago

        EDIT: I gave you an upvote here because you don’t deserve downvotes for your well stated opinion.


        I have done computer work for a bunch of little old ladies, and when they couldn’t afford to upgrade to new hardware, I would put a lightweight version of Linux on their computers for them.

        Only one of them really struggled with the difference, and she wasn’t against learning, she just struggled. The rest handled the transition fine and didn’t do a lot of complaining that it wasn’t what they were used to. (Probably partially because I made clear what apps were what and put shortcuts to each on their desktop, each shortcut well labeled.)

        I don’t think it’s unusual for people to “get used to” how certain things work and expect that. In fact, I’d say that’s pretty normal.

        But I think there’s far less fear of change from regular people than you seem to think. I see far less addiction to the “brand” of Windows than you might think.

        To use the car analogy, it’s like somebody who will only drive Fords, and is terrified of the prospect of getting behind the wheel of a car made by any other manufacturer.

        I mean, lots of people are scared as hell of driving a stick shift and refuse to learn… soooo yeah. I’d say that’s a closer approximation. Because a Ford and a Chevy both have steering wheels and pedals all in the same place. You add that extra pedal and some folks lose their minds. Which at least makes sense because it is different.

        • usernamesaredifficul [he/him]@hexbear.net
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          1 year ago

          Only one of them really struggled with the difference, and she wasn’t against learning, she just struggled. The rest handled the transition fine and didn’t do a lot of complaining that it wasn’t what they were used to

          When my granddad was born everyone in his village made their money doing manual labour for the local lord. Old people have handled a lot of transition in their lives, arguably more than any generation in history. I’m patient with him not knowing how to use a computer he was alive when computers were invented

    • Bene7rddso@feddit.de
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      1 year ago

      Linux is a confusing fucking mess of 30 years of random decisions by lone programmers.

      More like 50 years with all the stuff from Unix

      • patapios_tsatsiki@infosec.exchange
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        1 year ago

        @Bene7rddso @dingus pretty much like any tech stack, once you’re taking a close look at things. Since it’s open-source they have no interest whatsoever lying about the quality of their system - not to mention that any serious service cannot but run UNIX/UNIX-like. Proprietary stuff, most of the time, also require qualified workers to maintain their own mess. And if it looks messy, blame it on ignorance.

    • Mnemnosyne@sh.itjust.works
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      1 year ago

      Yep. This post is largely mixing up cause and effect. The popular programs are like that not as the cause of people not learning underlying logic and such, but as the effect of it.

      The only thing that would happen if popular GUI based interfaces had never come along would be that computers in general would still be something only a tiny amount of people use.

    • cerement@slrpnk.net
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      1 year ago

      throw in “wanting to do something” versus “having to do something” – I want to build my own keyboard so I spend the time to learn about them, I have to use Windows at work but as long as it doesn’t catastrophically break I’m not spending any more of my time on it than I have to – if it does break, there’s the paid IT department who’s going to be oh-so-thrilled that Amateur McJones decided he could fix it himself …

    • FigMcLargeHuge@sh.itjust.works
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      1 year ago

      man -k will do the exact search you are asking about. Now I have found that some systems aren’t setting it up properly lately, but that command and -k option have been there for decades. Maybe you should try: man man to see what all options are available.

      • Hot Saucerman@lemmy.ml
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        1 year ago

        Thanks, I think I’m on a distro where it’s not set up properly (or I broke something, heh), since that has not worked for me. I did some search and saw some working examples though, so I get it. Although I’d still say the naming conventions for the programs in Powershell makes them far easier to sort through than they are with the man -k command.

        Linux is great, but obtuse, not straightforward for a beginner. The fact that something like this can be broken out of the box is sort of proof of that. Linux expects a lot more of its sysadmins.

        • FigMcLargeHuge@sh.itjust.works
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          1 year ago

          Yeah, I agree with you mostly, and hope my reply wasn’t coming across as dickish. As a long time *nix user, I find the commands in Powershell to be equally nonsensically named at times. I do remember the times when it was joked that unix commands were usually named after the author’s dog, but I think over time that has changed. I am sure if I had to use Powershell just a fraction of the time I use the linux command line on a daily basis I would get more familiar and comfortable with it. But you are correct that overall, this is a human issue, and not something that can easily be solved. Not everyone wants to delve into suspension tuning, some people just need to get in the car and reasonably expect to arrive at their destination.

          • Hot Saucerman@lemmy.ml
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            1 year ago

            Nah, not dickish at all. None of us can know everything. I’d rather be informed that I’m wrong than continue walking around being wrong.

            • FigMcLargeHuge@sh.itjust.works
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              1 year ago

              Don’t forget that you can set up alias commands. So if you don’t like the name of a command, or don’t want to keep typing things out, you can set up an alias. For instance, I have to continually switch to another user. I set up alias so I can type gouser instead of “sudo su - user”. So if the name of something isn’t easy or hard to memorize, you can just make it whatever you want within limitations.

    • flames5123@lemmy.world
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      1 year ago

      I like that you bring up Android. I went with Apple forever ago and kept in the ecosystem as I got my software engineering degree, and still am fully into the Apple ecosystem. I spend my days debugging things for work. I don’t want to spend my nights tinkering with my phone as much. I want it to just work.

      I used to jailbreak for that freedom. Now, I have other things to worry about and just want my phone to be reliable and safe.

      • Hot Saucerman@lemmy.ml
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        1 year ago

        Cheers, mate! I don’t use Apple stuff very often, but I do strongly respect their engineering and the fact that they’re certified UNIX for macOS.

        There just needs to be far less gatekeeping and acting like one solution fits all in the PC community in general.

    • HumbleHobo@beehaw.org
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      1 year ago

      Apple errors be all like

      “Operation couldn’t be completed (com.apple.mobilephone error 1035)”

      What am I supposed to do with this?

      Linux error be all like

      “System program problem detected. Do you want to report it?”

      Who am I reporting this to, Linus himself? He’s just going to yell at me.

    • Terevos@lemm.ee
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      1 year ago

      This stuff isn’t intentional. It’s just that MS is really bad at handling errors. So they just gave up and put a generic message.

      • RagingNerdoholic@lemmy.ca
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        1 year ago

        They intentionally choose to handle errors poorly.

        Just like they intentionally choose to handle updates poorly, DON’T YOU WANT TO REBOOT FOR THE FIFTHEENTH FUCKING TIME AND LOSE YOUR SESSION WITH 29 PROGRAMS OPEN ACROSS 8 DESKTOPS WHILE RUNNING A RENDERING PROCESS?

        Meanwhile, Linux: why yes, I’ll update the kernel in-place without rebooting and keep your 784 day uptime.

        • ZeroEcks@lemmy.ml
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          1 year ago

          Is there a way to upgrade your kernel then unplug and replug a USB device without it breaking yet?

              • OneCardboardBox@lemmy.sdf.org
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                1 year ago

                It moves the old kernel modules to the right location for the old kernel to still find them after you’ve upgraded. When you restart the system to use the new kernel, the old kernel module symlinks are cleaned up.

                From what I understand, live kernel patching is only recommended for critical security fixes to server environments where you can’t just boot off every user. https://wiki.archlinux.org/title/Kernel_live_patching

                • KubeRoot@discuss.tchncs.de
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                  1 year ago

                  Fair enough, and my bad, I though the original question was about live upgrading the kernel, but looking at the thread again, they were just asking about the system not breaking. Thanks for putting the effort into explaining!

        • droans@lemmy.world
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          1 year ago

          I’ve had to reboot my Linux computer every couple of weeks because of an update.

          I reboot my Windows laptop maybe once every few months because of an update.

  • russjr08@outpost.zeuslink.net
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    1 year ago

    This feels like a bit of a sideways take. I’ll preface this with that I love Linux, and its been my preferred operating system for years.

    That being said, “helplessness” isn’t Microsoft’s fault. Most people do not want to know the ins-and-outs of how something works, and that’s perfectly okay. I am a software developer, but despite the fact that I have an Android (Pixel) phone I generally do not care to root my phone, flash alternative ROMs, etc anymore. I use Linux on my PC, but I do not want to spend hours tinkering with my phone, only for it to most likely end up in a state that is less-than-par than what it came with. I am glad that Android is open enough (well, its not as cut-and-dry as that but its more open than iOS) for the people who do want to tinker around with it to be able to do so, but its not for me. If I’m out and trying to request an Uber, I don’t want my phone to crash every time I open the app just because the ROM I’m using has a bug.

    By the same token, there are times where I don’t really want to mess around with going through a million settings on my PC when I just need it to allow me to do some work. That is a trade-off that you tend to make with Linux (though its certainly gotten a lot better over the years), and I can’t fault people for not wanting to go through that. Sometimes, I wish I hadn’t made that trade-off and had just stayed blind to the love/hate relationship I’ve come to form around Linux.

    I do not want to tinker around with my keyboard, I just want it to allow me to type. I don’t want to tinker around with my headphones, I just want to listen to music. I use my refrigerator every day, and while I have some rudimentary understanding of how it works, I really rather not tinker around with it - and if it stops working, you’re not likely to find me trying to fix it myself (short of say, the light bulb going out).

    A coworker of mine convinced another coworker to wipe their system and install Fedora, and use the Looking Glass + VFIO passthrough trick to have a Windows VM within Linux like he does. He spent both of his days off trying to get it to work (and facing weird issues that even I couldn’t explain and find a solution for), and at the end of today he decided to reinstall Windows so that tomorrow he can have something reliable to use for work. This is exactly why I usually don’t push people to use Linux. If they want to know more about it, sure I’m happy to show them the ropes - but selling it as a perfect solution is a bad idea and only makes Linux look bad.

    If Microsoft didn’t make an operating system that was simple enough for users who just want things to work, yet powerful enough for those who want to do more with it (such as making games, or using CAD software for engineering) then someone else would. I definitely get frustrated with Windows, but at the end of the day, it is what most of the world uses for a reason (just like Linux is used for most web servers around the world for a reason) - its the right tool for their job, whatever that job might be. Sure, the vague error codes that you get from Windows is frustrating at times, but Windows isn’t open source and that is not likely to change. How is the old XP error code format of STOP CODE 0X003ABF VIOLATION OCCURRED AT KERNEL.DLL (along with the rest of the useless stack trace) going to help you anymore than the shorter ones that are generally found on Windows nowadays? You can’t exactly go submit a pull request to fix the issue. In terms of the ability to search for the error, I’ve very rarely ever seen a Windows error code that didn’t have a million and one causes (and ^2 the amount of potential “solutions” for the supposed cause). It’s certainly not going someone whose just trying to do their homework for school, or edit their resume for job applications.

    The same thing applies to the whole iOS vs Android debate. The same coworker who sold Linux to my other coworker uses an iPhone (actually, they both do as far as I’m aware), because its been reliable for him. He doesn’t need to have the source code to iOS in order for it to do what he needs it to do. Quite frankly, the whole “sheeple” thing that you tend to hear people say, and this “Windows users are zombies” take being portrayed in this comment is incredibly childish. If you’re not sharing the computer, the phone, etc and someone else owns it - why does it matter what they use?

    I suppose you could argue that the majority of people these days don’t want to troubleshoot anything, but can you really blame them? Imagine yourself before anything that you learnt about Linux, Windows, and computers in general - with the way things are built (think laptops and phones, with how their components tend to be soldered in) doing anything yourself to repair stuff is very difficult, and has a high chance of leaving you with a brick (which isn’t a Microsoft invention). How many people have you seen try to fix a software related issue on their PC or phone, and ended up making the issue worse (which can be done just as easily, if not easier, on Linux)? Those stories are why a lot of people do not want to try to fix something and reach out to support, take it in for repair, replace it, etc.

    • LordKitsuna@lemmy.world
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      1 year ago

      I’m mostly only replying to one part of your message, the reason everyone uses it is not that it’s more simple. For 99% of people the only thing they need is the web browser and maybe possibly office depending on what they do for work. At which point the experience between Windows and Linux is like 99% the same

      Windows also constantly has issues and headaches as you alluded to with your error codes. People are just used to how to Google and try and sit there and deal with it for a couple hours.

      Windows is the default, because it’s the default. Because it’s what your computer comes with, because it’s what everyone grew up using. It’s just tyranny of the default and nothing more. I got tired of dealing with Windows issues for my family as the resident Tech person so I gave them an ultimatum they can either let me give them Linux or they can find someone else to call when something goes wrong. Some of them took me up on my Linux offer, and I have happily not had to touch their computers in I think about 6 years now. They quietly do updates on their own on a schedule send me a push notification if it fails for some reason which so far none of them have and those people only ever used to the web browser and office anyway and for their needs LibreOffice was perfectly functional they don’t do anything fancy they don’t do a ton of macros they just type basic text with maybe some bullet point formatting

      • rar@discuss.online
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        1 year ago

        Chromebooks/ChromeOS have been very helpful in that regard. Grandparents that don't do anything beyond a web browser? I replaced the struggling windows partition with a CloudReady install. Zero complaints. Google account syncing also takes care of backups, so no worries on that either.

        Now I am worried about Chromiun's near monopoly and how Firefox barely manages to make a dent in browser surveys, but I am not going to preach about web browsers and listen to their complaints every time a website coded by an unpaid intern refuses to do something properly on this 'Mozarella Foxfire' thing. I can afford to do that in my own time. They shouldn't have to.

        • Grimpen@lemmy.ca
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          1 year ago

          I mostly agree with you, but Google seems to be doing it’s classic Google thing, and Chrome is being enshittified now. Still, Chromebooks showed how little most people really need a computer.

          Currently, the computer I use most is… my Steam Deck. With desktop mode, it’s 95% of the full Linux experience, and I bet if I got my parents set up with a docked Steam Deck, they’d be fine. Granted, that’s not the point of the Steam Deck, but it does show how the Chromebook example could be generalized.

          Heck, even on my laptop and desktop, I’ve been stuck on Ubuntu LTS releases for about ten years, simply because I can’t be bothered to distro-hop anymore, and it’s solid. I guess ironically, I’ve ended up sticking with Linux because it’s less bother than even Windows. Honestly, my wife’s laptop on Windows gives the most headaches in the household now.

    • floofloof@lemmy.ca
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      1 year ago

      Here’s the text:

      Sure, I’ll explain. I must preface this by saying that the following is my own personal theory which I formed over the years I’ve spent in the higher education system, both as a student, a graduate student and a TA, mostly has. on my experience with promoting FOSS and helping people around computers. I am also a local LUG member, so I have some additional source of observations. So while I cannot quote some Horton McPronton as a mastermind behind this theory, I’m quite convinced in the whole validity of my idea.

      So, first thing I noticed Is that MS products hide everything from the entl user in the most bullshit way. MS doesn’t want to tell the user anything of value that would help to understand and fix the issue right away, but at the same time they don’t want to hide malfunctions completely. That’s where one gets the error messages like “ERROR WTF23 in 0x0454234 by 0x13245, please contact your local clergy”. What they do is mystification of PC use. All that stuff does for an average user is forcing them think that the computer is some magic, antl there’s snowball’s chance in hell an average Joe like them would be able to figure that out.

      Second thing I noticed that the ubiquity of GUI further obscures the processes going on in the computer. While in UNIX and older OSes one could convey their desires in text (and receive a meaningful answer), Microsoft forces some world of Comic Books unto a user, without telling them what’s going on. The result is further mystification of the whole experience. People no longer even try to understand what they are actually doing, they cannot figure out the underlying logic and just memorize where and what to click, and in which sequence. Every small change in the environment can ruin that whole scheme, which makes such people pretty much useless with varying tasks and whenever a degree of autonomy is expected from the PC user.

      Third thing I noticed is that “The MS ecosystem” discourages seeking and trying out something new. People get stuck in their established patterns of behavior and have a tremendous inertia against any changes. I struggle to find another sphere where user knowledge would be so limited. Cars? Everyone can name a dozen manufacturers, many models. Food? Same. Electronics? Obviously. But with MS, it’s like there is nothing beyond MS Office (and its proprietary formats), Outlook, Explorer (well, this is changing now, but more like to “Google Chrome” and not to a variety of equal options), and other stuff. This is not surprising, obviously, since for any average Joe making something to work in this ecosystem is more like a magic trick, and they hold the results dear. But this also spreads out to other spheres. For example, I’ve seen people who cannot fathom there’s statistical software beyond SPSS, because SPSS was “handed down” from generation to generation, along with other PC wizardry. The vendor lock-in in all the major corporations doesn’t help that either. So MS promotes the mode of thinking as ridiculous as “There is no car but Ford, and no model but Taurus” would be.

      Fourth thing I noticed is that people don’t want to study the underlying principles, at all, even when they need it / would benefit from it. Since the whole thing has been streamlined for them in a series of magical mumbo-jumbo, and any attempt to figure things out Of any, of course) endtd with some fucked-up shit like registry editing or scrapping together a bunch of unrelated files to replace the existing ones, or downloading something cryptic and running it without any clue of what it does, they see the whole thing as a heavy, useless burden on them. They won’t learn how to use Office products properly (first and foremost, how to use styles and stuff to get proper formatting), because they expect to be fucking with registry again or something. They don’t want to try other statistical software because they fear they’ll have to deal with some undocumented shit all over again. They won’t move to open formats because they expect it to be a whole clusterfuck all over again, as when they changed from regular GUI to Ribbon or something. Programming, Fuck no, they’ve seen those “ERROR 233432235 IN MODULE fgdghdfkghdfkj, SHOOT YOURSELF AND REPORT TO THE AUTHORITIES” stuff all too often, and never had to interact with a computer in any way similar to programming on their own (like, say, bash users do).

      So in my opinion, MS “ecosystem” makes computer use something mystical/magical and locks people in that line of thinking. Afterwards, people are nigh impossible to retrain, and instead of versatile political scientists we churn out vendor-locked zombies who barely managd to figure out SPSS and Excel. I am pretty certain that if people were brought up in a different manner, say, including communicating with the computer in text orders (imagine me telling you all this in pictures!), seeing the underlying mechanisms in plain form, being exposed to competing options, etc —then they’d behave quite differently, even considering an average person isn’t, frankly speaking, quite smart. It’s more or less like a language: once you learned the sounds of your mother tongue, you’ll face great difficulties in producing the sounds of other languages correctly (thats why Russians or Italians speak English with a notoriously funny accent, for example). Same here: once you learn that PC is magic which is beyond you, you’ll unlikely be able to de-mystify it later on.

      • Corroded@leminal.space
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        1 year ago

        For those that don’t know there’s a few websites that can easily grab text from images for you. It can be a big time saver.

        • Hot Saucerman@lemmy.ml
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          1 year ago

          Optical Character Recognition has only been around for like fifty years. You can’t expect people to just know about it. /s

          • dustyData@lemmy.world
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            1 year ago

            The worse part is that it used to be a paid thing. But nowadays my cellphone has integrated OCR without much issue and there are dozens of webpages that offer the service in exchange for showing ads. It’s nearly ubiquitous now.

  • utopiah@lemmy.ml
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    1 year ago

    Nice, I made a wokrshop about that earlier this year for RightsCon :

    "Can you host the metaverse? How learned helplessness from Big Tech made you believe you can’t

    BigTech seems expensive, complex, secure, new and basically the only way to use any modern tool. This is a blatant lie, repeated daily and orchestrated to limit emerging technology to very few for-profit corporations. Being a repeated lie is a problem because instead of at least trying to challenge the status quo we, all of us, can assume it is true and give up on trying, making it a self-fulfilling prophecy.

    Before digging into the technical aspects it is important to first prove it by running a short experiment then, only after, question how lie made us collectively and individually impotent. Learned helplessness itself will be used to identify extremely difficult situations most of us did encounter and might still encounter in the present.

    This session will invite participants to simply try what is the state of the art of BigTech marketing at the moment, namely “the metaverse”, and show that behind the abstract concept there is a technical reality that is not that complex and definitely not unachievable, even for a independent person with a very limited budget.

    The workshop itself will rely on self-hosted open-source tools in order to both communicate and capture lessons learned, demonstrating by its own execution that synchronization and exploration of such a topic is possible today. "

    If people here are interested I can record it again in a presentation format.

      • utopiah@lemmy.ml
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        It’s for everyone. People who are tech oriented can dig deeper by implementing or modifying what I suggest but overall anybody can understand the problems, see that solutions are available and what a next step could be. I would say it’s for people who want to do better with tech regardless of their current knowledge.

        Edit: I give weekend workshops for 11-12 years old kid so I believe the material is rather accessible but always happy to hear suggestions to do better!

  • cheezbread@lemmy.ml
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    Weird company to target, these days I feel like Windows PC users are on average far on the “knowledgeable” side of the spectrum, not as far as Unix system users of course.

    Apple and mobile OS users are the ones who know nothing about their system.

    • weeeeum@lemmy.world
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      Yeah like at least windows gives you an error code, Macs basically just say “uh-oh, we did a fucky wucky and your device has failed, contact apple” and now your stuck searching up the exact text and trouble shooting a dozen potential issues and dozens more potential fixes.

    • XenGi@feddit.de
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      Apple is just as bad in a different way. There is no perfect solution. People need to understand what they do, to do it well. That doesn’t mean that the average Joe needs to learn C. He can continue to write down the process on some sticky notes but it would help if he does look beyond the horizon e g. understand what the buttons he clicks all day actually do.

      • yum13241@lemm.ee
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        1 year ago

        The average Joe should know how to use the command line. No, awk and sed aren’t needed at that level.

        So tech support over the phone is a bit more bearable.

    • Holzkohlen@feddit.de
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      But Apple isn’t used nearly as much. Well, maybe in the USA. Those guys seem to simp for Tim Apple.

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    I haven’t read all the comments yet so forgive me if I’m repeating this.

    This is not specific to Windows or Microsoft. There’s been a general dumbing down and more hand holding going on for decades now.

    People don’t need to think for themselves more and more. A huge amount of technology and information dessert is allowing people to become increasingly stupid.

    Driving for example, many would assume that technology like lane assist is there to keep people safe from mistakes. Which it is, certainly. But only because people are becoming lazier drivers.

    It’s not so much a chicken or egg issue as a horrible feedback loop of stupidity or downward spiral into dumbness.

    I honestly worry for the human race with how increasingly lazy and idiotic we are collectively becoming.

    At this rate, we don’t have to worry about robots, aliens or AI obliterating us, we’ll be too dense to recognise it and welcome our extinction with open arms and apathy.

    • HumbleHobo@beehaw.org
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      A lot of people in Linux subs seem to be ready and willing to unload their “everything is dumbed down” opinion, with all the ferver of a solider heading out to war. I’m a long time computer user, programmer and hacker, so I understand these points of view, but they come across as very gate-keepy around the idea of using a computer at all. Like… I think it’s obscene that so many people would think you need to learn how to use the command-line in order to use a computer.

      You guys have it wrong, I love smart GUIs that mean I don’t have to spend my life writing complex command line statements, why are there so many people trying to hold back the wonder and marvel of computers from people who haven’t spent their entire lives dedicated to learning about the computer? I mean seriously, I don’t expect any of my friends or family to be as experienced at these things as I am, and that’s okay. I want the computer to be an easy thing to use. Hell, I want the computer to be easy to use so that I can apply my skills to building things on the computer and have people pay money for them, I think that’s a fairly reasonable trade.

    • droans@lemmy.world
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      Death rate per 100,000,000 miles has been dropping a lot over time.

      In 1923, when it first started being tracked, it was standing at 21.65. 1970, it was 4.88. 1990, 2.21. In 2021, it was 1.5.

      It spiked recently, though, a tiny bit around 2015-2016 but then greatly in 2021. In 2014, the rate was 1.17.

      I do agree that the self-driving features are kinda pointless, especially right now, though. GM has gotten especially bad with their marketing, showing ads with people intentionally taking their hands off the wheel and not paying attention to the road while the car’s moving.

      • Thorned_Rose@kbin.social
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        The death rate is dropping yes, because of things like seat belts, air bags and better structural safety features of cars. But if you look at the crash rate and rate of driver error, it’s increased and is continuing to increase. Injury and crashes from driver distraction had a massive increase with the advent of smart phones.

  • PigPoopBallsDotJPG [none/use name]@hexbear.net
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    This is valid late 90’s critique on Windows. In the modern day, it’s valid critique on the entire state of computer software. There used to be a time where I could run “ps axuw” on a then modern Unix system and understand exactly what the fuck was going on and what each process was for. These days the nerd-favoured systems are also a big mess of complexity.

    I think a lot of older nerds also under-appreciate the position tech has taken in the world in the meantime. Look at it like electricity. When that first popped up, people involved with it knew all the ins-and-outs, they -had- to know all the ins-and-outs. But by the time I grew up, electricity was a done deal. You flip the button, lights go on. Same has happened for the rest of the world with IT. You click the icon, facebook pops up.

    • rolaulten@startrek.website
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      You being up an interesting point. Let’s expand electricity a little bit.

      If I flip a switch the lights come on. I don’t need to understand it but someone does. And because electricity can be deadly of handled wrong, everyone in your proximity handles electricity the exact same way (and this is enforced via law). This means only a few people anywhere need to have the deep knowledge of how it works for the rest of us to get light.

      Compare this to computing - sure you click the button and get Facebook but that button could be designed any number of ways. Like electricity the generation who tinkered is past (well passing), but unlike electricity firm standards on how to design your Facebook button have not been written in blood.

      I for one am terrified of what the next 10 years of the business IT landscape is going to look like as we need to start absorbing kids who grew up on iPads.

  • Octopus@thelemmy.club
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    1 year ago

    “If you try to hide the complexity of the system, you’ll end up with a more complex system” - Aaron Griffin

    • Seasoned_Greetings@lemm.ee
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      It’s possible that compared to the way the OP regards the average Microsoft user, they might just consider apple users more like monkeys at a keyboard and felt no need to mention them.

        • Da Bald Eagul@feddit.nl
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          OP has a meaning highly dependent on context. Sometimes it’s referred to as the top comment, sometimes as the post author (though that’s the most common), and sometimes as whoever wrote the actual content of what’s in the post.

  • Stuka@lemmy.ml
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    Does this person think these are unique insights? It’s not some big secret that manufacturers and software developers have continually tried to make their products easier to use so as to attract customers.

    Learned helplessness lmao, what a load of shit.

    • Seasoned_Greetings@lemm.ee
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      Do you realize that those two goals go hand in hand and are not mutually exclusive? For example, there’s no benefit in OS usability to putting out a single line error code as opposed to even the slightest detail as to what went wrong. That’s not “making their products easier to use to attract customers” as there’s not a single person in existence that judges an OS on how little they have to know about an error.

      That’s mystificatiom of the system.

      While it’s true that an overall goal of a company like ms is to sell more operating systems, that doesn’t mean that learned helplessness isn’t in the syllabus somewhere.

      • Stuka@lemmy.ml
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        Regardless of what a message box says the majority of people are gonna have to Google the issue.

        Linux powerusers have a meltdown when trying to comprehend that there exists a middle ground between power user and complete idiot, I guess - which leads to small essays saying nothing at all to people who will blindly agree with it no matter what it is says because it’s anti-corporate / anti Microsoft.

        • Seasoned_Greetings@lemm.ee
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          Ok, but the solution to “lots of users don’t know the difference” isn’t “we might as well show so much less that we reduce the entire problem to a nondescript code that can mean several different things”

          There’s literally no reason to do that except to discourage people from solving the problem in the first place, because the users you’re referring to won’t do it either way.

          I don’t get why this is a controversial opinion?

  • usernamesaredifficul [he/him]@hexbear.net
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    people shouldn’t have to know how computers work. Computer scientists exist to know that for them

    you shouldn’t need to be a radio engineer to use a phone

      • squiblet@kbin.social
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        When PCs started becoming fully mainstream in the late 90s, I thought “finally! people will learn to use them and not act like they’re paralyzed, computer use is nerdy, or like clicking around a GUI is terrifying!”. Alas, nope.

    • Possibly linux@lemmy.zip
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      But many people would like to fix there own issues and make there device work for them. Not all but a decent majority.

      Just look at peoples wallpapers and apps